Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online gaming platform. By continuing to use our services, you acknowledge that you understand and agree to our use of cookies as outlined in this policy. We are committed to transparency about our data collection practices and ensuring compliance with Australian privacy laws.
What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us provide you with a personalised and secure gaming experience. Cookies serve various purposes, from remembering your login details to analysing how you interact with our pokies and casino games. We also use similar technologies such as web beacons, pixel tags, and local storage objects that function similarly to cookies.
Types of Cookies We Use
We employ different categories of cookies to enhance your gaming experience and maintain platform security:
| Cookie Type | Purpose | Duration |
| Essential Cookies | Required for basic site functionality, security, and account authentication | Session or up to 12 months |
| Performance Cookies | Collect anonymous data about site usage and game performance | Up to 24 months |
| Functional Cookies | Remember your preferences and personalise your gaming experience | Up to 12 months |
| Advertising Cookies | Deliver targeted promotions and measure campaign effectiveness | Up to 13 months |
Essential Cookies
Essential cookies are fundamental to the operation of our gaming platform and cannot be disabled without significantly impacting your ability to use our services. These cookies enable core functionalities including:
- User authentication and account security verification
- Maintaining your session while playing pokies or table games
- Processing deposits, withdrawals, and bonus transactions
- Fraud prevention and regulatory compliance monitoring
- Load balancing across our gaming servers
Performance and Analytics Cookies
Performance cookies help us understand how players interact with our games and services. This information allows us to optimise game performance, identify popular pokies titles, and improve overall user experience. We collect aggregated data about page views, game sessions, loading times, and technical errors. This data is anonymised and cannot be used to identify individual players. These insights help us maintain high-quality gaming services and develop new features based on player preferences.
Functional Cookies
Functional cookies enhance your gaming experience by remembering your preferences and customising our platform accordingly. These cookies enable features such as:
- Language and currency preferences for international players
- Game history and favourite pokies selections
- Customised dashboard layouts and notification settings
- Recently played games and quick access menus
- Responsible gambling limit preferences and cooling-off periods
Advertising and Marketing Cookies
We use advertising cookies to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies help us show you bonuses and promotions that align with your gaming interests. We may share anonymised data with trusted advertising partners to reach potential new players through targeted campaigns. However, we maintain strict controls over data sharing and ensure all partners comply with Australian privacy regulations.
Third-Party Cookies
Our platform integrates with various third-party services that may set their own cookies. These include payment processors, game providers, customer support systems, and analytics platforms. While we carefully select our partners based on their privacy standards, we encourage you to review their individual privacy policies. Third-party cookies are subject to the respective companies' privacy policies, and we cannot control their cookie practices directly.
Cookie Management and User Controls
You have several options for managing cookies on our platform. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may limit your ability to access some features or play certain games. You can manage your cookie preferences through:
- Browser settings for global cookie management
- Our cookie preference centre accessible from the website footer
- Account settings for functional and marketing cookie preferences
- Third-party opt-out tools for advertising cookies
Browser-Specific Cookie Controls
Each browser offers different methods for managing cookies. Here are instructions for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site Permissions > Cookies and stored data
- Mobile browsers: Look for privacy or security settings in your browser menu
Data Retention and Security
We retain cookie data only for as long as necessary to fulfil the purposes outlined in this policy. Session cookies are deleted when you close your browser, while persistent cookies remain until their expiration date or until you delete them. We implement appropriate technical and organisational measures to protect cookie data from unauthorised access, alteration, or disclosure. Our security measures comply with Australian privacy laws and international gaming industry standards.
Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through prominent notices on our website or via email to registered players. We encourage you to review this policy regularly to stay informed about our cookie practices. Continued use of our services after policy updates constitutes acceptance of the revised terms. The effective date of this policy is displayed at the bottom of this document for your reference.